BlastBot – Email Marketing, WhatsApp, Telegram & SMS with AI Writer, Drip Sequences & Smart Inbox

BlastBot is a self-hosted Email, WhatsApp, Telegram & SMS marketing platform built for marketers, agencies, and developers who want full control over their messaging infrastructure — no monthly fees, no per-message costs, no vendor lock-in. Built on Laravel 12 and React, it combines email campaigns, bulk broadcasting, drip automation, and Claude AI-powered content tools into one clean admin panel.

Demo Link: https://blastbot.kloudinnovation.com

Platform Core Features:

Email Marketing — Full email marketing suite with sender management, contact lists, HTML templates, scheduled campaigns, multi-step automations, open/click tracking, bounce handling, and unsubscribe management — all from the same admin panel.

WhatsApp Broadcasting — Connect your official WhatsApp Business account and send bulk campaigns to thousands of contacts using Meta-approved message templates, with real-time delivery tracking and automatic retry on failure.

Telegram Broadcasting — Link unlimited Telegram bots and broadcast rich Markdown-formatted messages to your entire subscriber base instantly — no limits, no extra cost.

SMS Broadcasting — Send bulk SMS campaigns through your preferred gateway. Supports Twilio, Vonage, AWS SNS, Plivo, and Messagebird — plug in your credentials and start sending in minutes.

Drip Sequence Automation — Build multi-step automated message flows with day and hour-level delay control. Enroll contact lists and let BlastBot nurture your leads on complete autopilot via background queue jobs.

AI Message Writer & Campaign Planner — Powered by Claude AI (Anthropic). Generate 3 compliance-scored message variants in seconds, or get a full campaign plan — including sequence steps, send times, open rate estimates, tips and warnings — all from a single prompt.

Unified Inbox — All inbound WhatsApp and Telegram replies land in one inbox, received via webhooks in real time and auto-classified by AI. Assign conversations to team members, set status (Open / Pending / Resolved), and add private notes — full team collaboration built in.

Current Version: 2.3.0

BlastBot is a self-hosted Email, WhatsApp, Telegram & SMS marketing platform that lets businesses reach thousands of customers across every channel from a single, clean admin panel. Built with Laravel 12 and React (Inertia.js), BlastBot combines email marketing, bulk broadcasting, intelligent drip automation, AI-powered content creation, and real-time inbox management — giving marketing teams and agencies everything they need to run professional multi-channel campaigns at scale.

Install it on your own server, connect your email senders, WhatsApp Business API, Telegram bots, and SMS gateways, import your contacts, build drip sequences, and start sending. From email template design and campaign scheduling to Claude AI-generated campaign plans, BlastBot covers the entire messaging lifecycle — no third-party subscription fees, no per-message pricing, full control over your data.

Own your messaging infrastructure. No recurring fees. No vendor lock-in.

Key Highlights:

• Email Marketing Module: Full email marketing suite — manage SMTP / SES / Mailgun / Postmark / Resend / SparkPost senders, build HTML templates, schedule campaigns, run multi-step automations, and track opens, clicks, bounces, and unsubscribes. Attach files (PDF, DOCX, XLS, ZIP, images) to campaigns and have them delivered by every supported provider. Webhook receivers handle bounce and complaint events from all major providers automatically.

• WhatsApp Business API Integration: Connect your official WhatsApp Business account via the Facebook Graph API. Create message templates, submit them for Meta review, sync approval status in real time, and send compliant bulk campaigns to thousands of contacts — including Quick Reply button components. Build interactive WhatsApp Flows (forms, surveys, sign-ups), connect Meta Commerce catalogs, and send product messages directly from the inbox.

• Telegram Bot Integration: Connect unlimited Telegram bots, receive inbound messages via webhooks, and broadcast rich Markdown-formatted messages to your entire subscriber base with a single click.

• SMS Channel: Send bulk SMS through Twilio, Vonage, AWS SNS, Plivo, or Messagebird. Dynamic credential fields adapt to each gateway — enter your API keys and verify the connection instantly from the admin panel.

• AI Message Writer (Claude-Powered): Generate 3 ready-to-send message variants in seconds. Set your business type, goal, tone, language, emoji preference, and call-to-action — Claude AI returns compliance-scored variants ready to copy directly into your campaigns.

• AI Campaign Planner (Claude-Powered): Describe your business and goal and get a complete campaign plan back instantly — including campaign name, overview, estimated reach, expected open and reply rates, best send times, step-by-step message sequence, tips, and warnings.

• Drip Sequence Automation: Build multi-step automated message flows with day and hour-level delay control. Enroll contact lists into sequences and let the scheduler send each step at exactly the right time — fully automated via background queue jobs.

• WhatsApp Template Management: Create, submit, and track WhatsApp message templates directly from the admin panel. Templates are submitted to Meta via the Graph API, and approval status (Approved / Pending / Rejected) is synced back with a single click.

• Contact Management & Import/Export: Manage your audience with full CRUD, CSV import, and CSV export. Organize contacts into lists, assign tags, track AI engagement labels (Hot / Warm / Cold / Dormant), and segment by status for precise targeting.

• Unified Inbox: All inbound WhatsApp and Telegram replies appear in a single inbox. Messages are received via webhooks in real time, auto-classified by AI, and marked read individually or in bulk.

• Campaign Analytics: Track every campaign with delivery and engagement metrics. Monitor AI tool usage, token consumption, and success rates through the dedicated AI Logs analytics page.

• Background Queue Processing: Campaigns and drip steps are dispatched via Laravel queue jobs — no timeouts, no browser dependency. Supervisor keeps workers running 24/7 with automatic retries on failure.

Complete Feature List:

Email Marketing Module

• Email Sender Management (SMTP, SES, Mailgun, Postmark, Resend, SparkPost)
• Daily Send Limit per Sender with Automatic Reset
• Email Contact Lists with Subscriber Management
• CSV Import for Email Lists
• HTML Email Template Editor with Variable Substitution
• Email Campaigns (Draft → Scheduled → Sending → Completed Lifecycle)
• Scheduled Campaign Dispatch via Background Jobs
• Multi-Step Email Automations with Trigger-Based Sequences
• Email Analytics Dashboard (Open Rate, Click Rate, Bounce Rate)
• Open Tracking via Pixel
• Click Tracking via Redirect
• Webhook Receivers for 7 Providers (Bounce, Complaint, Unsubscribe)
• Unsubscribe Footer with One-Click Opt-Out
• Email Suppression List with Soft Bounce Threshold Management
• From Name and Reply-To Defaults
• Email Campaign Attachments (PDF, DOC, XLS, ZIP, Images — up to 10 MB per file)
• Attachment Support Across All 7 Providers (SendGrid, Mailgun, Postmark, SparkPost, Brevo, Resend, SMTP)
• 4 Background Commands: dispatch-scheduled, sync-lists, reset-daily-limits, cleanup-suppressions

Channel Management

• WhatsApp Business API (Facebook Graph API v19)
• Telegram Bot API Integration
• SMS Channel (Twilio, Vonage, AWS SNS, Plivo, Messagebird)
• Unlimited Channel Connections
• One-Click Channel Verification
• Phone Number Auto-Detection from API
• Bot Username Auto-Detection
• Connect / Disconnect / Delete Channels
• Channel Status Tracking (Connected, Disconnected, Error)
• Secure Credential Storage
• Last Verified Timestamp

SMS Channel

• 5 Gateway Support: Twilio, Vonage, AWS SNS, Plivo, Messagebird
• Dynamic Credential Fields per Gateway
• One-Click Gateway Verification
• SMS Stat Card on Channels Dashboard
• Secure API Key / Token Storage

Contact Management System

• Full Contact CRUD (Create, Read, Update, Delete)
• CSV Bulk Import with Header Auto-Mapping
• CSV Export (All Fields)
• Contact List Organization
• Multi-List Assignment per Contact
• Tag System (Comma-Separated)
• Status Management (Active, Opted Out, Unsubscribed)
• AI Engagement Labels (Hot, Warm, Cold, Dormant)
• Country and Language Fields
• Phone Number (WhatsApp) and Telegram ID Fields
• Email Address Field
• Last Messaged Tracking
• Real-Time List Count Recalculation
• Search and Filter by Status, Label
• Paginated Contact Table

Contact List Management

• Unlimited Contact Lists
• Create and Delete Lists
• Live Contact Count per List
• Used in Campaign Targeting
• Used in Drip Sequence Enrollment
• Used in Email Campaign Targeting
• Denormalized Count with Auto-Sync
• Daily Count Sync Command (contacts:sync-counts)

WhatsApp Template System

• Template Creation with Header, Body, Footer, Buttons
• Button Type Support (Quick Reply)
• Language Configuration
• Submit to Meta for Review via Graph API
• Real-Time Status Sync (Approved / Pending / Rejected)
• Rejection Reason Display
• AI Compliance Score per Template
• Usage Count Tracking
• Source Tracking (Manual / AI Generated)
• Status Filter (All, Approved, Pending, Draft, Rejected)
• 13 Pre-Configured Templates (WhatsApp + Telegram)

WhatsApp Advanced Features

• WhatsApp Flows — Create and publish interactive Meta Flows (forms, surveys, sign-ups)
• Flow Category Support (SIGN_UP, APPOINTMENT_BOOKING, LEAD_GEN, CONTACT_US, SURVEY, OTHER)
• Flow Screen JSON Definition with Direct Meta API Publish
• WhatsApp Catalogs — Connect Meta Commerce Manager catalogs to channels
• Product Management per Catalog (SKU, price, image URL, availability)
• Send Single Product or Full Catalog Message from Inbox
• Quick Reply Button Sending in WhatsApp Template Campaigns
• Contact Opt-Out via Keyword Detection (STOP, UNSUBSCRIBE, CANCEL, QUIT)
• Contact Opt-In via Keyword Detection (START, SUBSCRIBE, JOIN, BEGIN)
• Automatic Opt-Out / Opt-In Confirmation Reply
• Opted-Out Badge in Inbox Conversation List
• Interactive Message Handling (Button Replies, List Replies) in Webhook

Campaign Broadcasting System

• Broadcast to One or Multiple Contact Lists
• Email Campaigns with HTML Templates
• WhatsApp Text and Template Campaigns
• Telegram Text Campaigns with Markdown Support
• SMS Campaigns via 5 Gateway Options
• Scheduled Campaign Dispatch
• Background Queue Processing (No Browser Timeout)
• Personalization Variables ({{name}}, {{phone}}, {{email}})
• Per-Contact Message Personalization
• Campaign Status Tracking (Draft, Scheduled, Sending, Sent, Failed)
• Sent / Failed Count Tracking
• Automatic Retry on Job Failure (3 Attempts)
• campaigns:dispatch-scheduled Artisan Command

Drip Sequence Automation

• Multi-Step Message Sequences
• Day-Level and Hour-Level Delay Control per Step
• Optional Send Time Configuration per Step
• Optional Template per Step
• Personalization Variables in Step Content
• Enroll Contacts by Contact List
• Duplicate Enrollment Prevention
• Active / Paused / Archived Sequence Status
• Enrollment Count Tracking
• AI-Generated Sequence Flag
• AI Goal Description Field
• drip:dispatch-steps Artisan Command (Every 5 Minutes)
• Step Log per Contact (Prevents Re-Sending)
• Background Queue Dispatch

Unified Inbox System

• Inbound Messages from WhatsApp and Telegram
• Real-Time Webhook Reception
• WhatsApp Webhook Verification (hub.mode + hub.verify_token)
• Telegram Webhook via Route Model Binding
• Auto-Create Contact on First Message
• Read / Unread Status per Message
• Mark Single Message as Read
• Mark All Messages as Read
• AI Classification of Inbound Messages
• inbox:classify-messages Command (Every 2 Minutes)
• Channel and Contact Linked per Message
• Direction Tracking (Inbound / Outbound)
• Received At Timestamp
• Conversation Assignment to Team Members
• Conversation Status (Open / Pending / Resolved)
• Private Internal Notes per Conversation
• Agent Assignment Dropdown in Chat Panel
• Conversation Status Badges in Sidebar
• Opted-Out Contact Badge per Conversation

AI Message Writer

• Powered by Claude AI (Anthropic)
• 3 Message Variants per Generation
• Business Type and Goal Input
• Tone Selection (Friendly, Professional, Urgent, Casual, Formal)
• Channel Selection (WhatsApp / Telegram)
• Language Selection
• Emoji Toggle
• Call-to-Action Toggle
• Compliance Score per Variant (0–100)
• Character Count per Variant
• One-Click Copy to Clipboard
• Recent Generation History (Last 10)
• Full AI Log with Token Usage

AI Campaign Planner

• Powered by Claude AI (Anthropic)
• Campaign Name and Overview Generation
• Estimated Reach Projection
• Expected Open Rate and Reply Rate
• Best Send Times Suggestion
• Step-by-Step Message Sequence (Up to 5 Steps)
• Step Type (Broadcast / Drip)
• Per-Step Objective Summary
• Campaign Tips and Warnings
• Business Type, Goal, Tone, Language, Duration, Audience Size Inputs
• Campaign Type Selection (Drip / Broadcast / Mixed)
• Recent Planner History (Last
• Full AI Log with Token Usage

Analytics & Reporting

• Campaign Analytics Dashboard
• Per-Campaign Sent and Failed Counts
• Email Analytics (Open Rate, Click Rate, Bounce Rate, Unsubscribe Rate)
• AI Tool Usage Logs
• Token Consumption Tracking (Input + Output)
• Feature-Level AI Analytics (Message Writer vs Campaign Planner)
• Success Rate per AI Call
• Error Message Logging
• Daily Log Cleanup (logs:cleanup at 02:00)

Settings & Profile System

• Grouped Settings Panel (General, AI, WhatsApp, Email, etc.)
• AI API Key Configuration (Anthropic)
• AI Model Selection
• WhatsApp Verify Token Setting
• Email Settings (Batch Size, Tracking, Bounce Handling, Compliance)
• Site Name, Logo, Favicon, Primary Color
• Currency and Timezone Configuration
• Demo Login Toggle with Credentials
• Login Page Customization (Badge, Headline, Description, Features)
• Multi-Language Support with Translation Management UI
• Profile Name and Email Update
• Password Change with Current Password Verification
• Demo Mode (Disables Profile, Password, and Settings Changes)

Background Jobs & Scheduling

• Laravel Queue (Database Driver) for All Sends
• email:dispatch-scheduled — Every Minute
• email:sync-lists — Hourly
• email:reset-daily-limits — Daily at 00:00
• email:cleanup-suppressions — Daily at 01:00
• campaigns:dispatch-scheduled — Every Minute
• drip:dispatch-steps — Every 5 Minutes
• inbox:classify-messages — Every 2 Minutes
• telegram:register-webhooks — Hourly
• contacts:sync-counts — Daily at 03:00
• logs:cleanup — Daily at 02:00
• Supervisor-Ready (Recommended Worker Management)
• Job Retries: 3 Attempts with 60s Timeout
• Failed Job Logging

Security & Architecture

• CSRF Protection (Webhooks Exempted)
• XSS Protection Middleware
• Security Headers Middleware
• Role-Based Access Control (Admin Role)
• Throttle: 200 Requests per Minute (Admin)
• Throttle: 10 Requests per Minute (Login)
• Soft Deletes on Channels and Contacts
• Database Transactions on Multi-Table Writes
• Webhook Signature Handling (WhatsApp hub.verify_token)
• Sensitive Fields Hidden on Channel Model
• License Verification with Domain Activation
• Demo Mode Protection

Technical Specifications

• Built with Laravel 12.x Framework
• PHP 8.2+ Compatibility
• React 18 Frontend via Inertia.js (SPA Experience)
• Tailwind CSS 4 with Dark Mode Support
• Vite Asset Bundling
• MySQL 8+ / MariaDB 10.6+ Database
• Email: SMTP, SES, Mailgun, Postmark, Resend, SparkPost
• WhatsApp Business API (Facebook Graph API v19.0)
• Telegram Bot API
• SMS: Twilio, Vonage, AWS SNS, Plivo, Messagebird
• Anthropic Claude API (claude-sonnet-4-6)
• Database-Backed Queue Driver
• Laravel Scheduler (schedule:run via Cron)
• Inertia.js Server-Side Rendering Ready
• Sonner Toast Notifications
• Lucide React Icons
• Fully Responsive (Mobile, Tablet, Desktop)
• Clean MVC Architecture
• Paginated Results Throughout

What’s Included:

• Complete source code (Laravel + React)
• Database migrations and seeders
• 13 pre-configured message templates (WhatsApp + Telegram)
• Full demo data seeders (channels, contacts, campaigns, drip sequences, inbox, analytics)
• Installation and configuration guide
• All frontend and backend dependencies
• Webhook setup instructions
• Queue worker and scheduler setup instructions

Requirements:

• PHP 8.2+
• MySQL 8+ or MariaDB 10.6+
• Composer
• Node.js 18+ and NPM (for asset building)
• A publicly accessible server (for webhooks)
• SMTP or Transactional Email Provider (SES, Mailgun, Postmark, Resend, SparkPost)
• WhatsApp Business API access (Meta Developer Account)
• Telegram Bot Token (from @BotFather)
• SMS Gateway Account (Twilio, Vonage, AWS SNS, Plivo, or Messagebird — optional)
• Anthropic API Key (for AI features)
• Cron job access for Laravel Scheduler
• Supervisor or equivalent for queue workers (recommended)

Perfect For:

• Marketing agencies managing multi-channel client campaigns
• E-commerce businesses running email, WhatsApp, SMS, and Telegram promotions
• SaaS companies sending onboarding drip sequences
• Customer support teams managing inbound messaging
• Entrepreneurs launching a messaging-as-a-service platform
• Developers building email, WhatsApp, Telegram, and SMS marketing tools
• Businesses replacing expensive third-party broadcast and email services

Changelog

Version 2.4.0 – Channel Toggles, Automation Fix & Import Improvements

• Channel Feature Toggles – Enable/disable WhatsApp, Telegram, SMS, and Email Marketing from Admin → Settings → Features. Disabled channels are hidden from sidebars and routes return 403.
• Automation Contact Subscribed Trigger – Automations now auto-enroll contacts on subscription (manual, CSV import, form, double opt-in). Previously showed 0 enrolled and sent no emails.
• Admin RSS Feeds – RSS Feeds menu added to admin sidebar under Email Marketing.
• PayPal Currency Fix – Removed hardcoded USD; currency now reads from the saas_currency setting.
• WhatsApp Flow Buttons – Fixed FLOW-type buttons being silently dropped from campaign template API payloads.
• WA Catalog Add Product – Fixed “Route not defined” error after adding a product in the admin catalog.
• RSS Preview Images – Feed preview panel now displays item thumbnails on Create/Edit pages.
• RSS Email Image Validation – Broken image URLs (returning HTML instead of an image) are skipped before embedding in emails.
• CSV Import Limit – File size limit raised from 10 MB to 100 MB on all import endpoints.
• Email List Import Background Jobs – List CSV imports now run as queue jobs instead of blocking the request.

Version 2.3.0 – WhatsApp Advanced Features, Team Inbox & Email Attachments

## New Features ## WhatsApp Flows - Create and manage Meta WhatsApp Flows (interactive forms) directly from the admin panel - Support for 6 flow categories: SIGN_UP, APPOINTMENT_BOOKING, LEAD_GEN, CONTACT_US, SURVEY, OTHER - Define flow screens using JSON and upload to Meta via the Graph API - One-click Publish to push flows live from draft state - Setup guide with step-by-step instructions on the Create and Edit pages WhatsApp Catalogs & Product Messages - Connect Meta Commerce Manager catalogs to your WhatsApp channels - Manage products per catalog (retailer ID, name, price, image URL, availability) - Send individual product messages or full catalog messages directly from the Inbox - Shopping bag button in the inbox message panel for quick product selection Team Inbox (Conversation Assignment) - Assign any inbox conversation to a specific team member from the chat panel - Conversation status management: Open, Pending, or Resolved - Private internal notes per conversation (visible only to your team) - Status color badges in the conversation sidebar - Assigned agent initials badge per conversation Contact Opt-Out / Opt-In via WhatsApp - Automatic opt-out when a contact replies with STOP, UNSUBSCRIBE, CANCEL, QUIT, or END - Automatic opt-in when a contact replies with START, SUBSCRIBE, JOIN, or BEGIN - Confirmation reply sent to the contact on both opt-out and opt-in - Opted-out badge displayed on conversations in the inbox sidebar Email Campaign Attachments - Attach files to email campaigns from both the user and admin panels - Supported formats: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, CSV, ZIP, JPG, PNG, GIF - Up to 10 MB per file, unlimited files per campaign - Attachments sent by all 7 supported providers (SendGrid, Mailgun, Postmark, SparkPost, Brevo, Resend, SMTP) - Existing attachments can be removed individually on the edit page ## Bug Fixes ## WhatsApp Quick Reply Buttons - Fixed campaign sending — Quick Reply button components are now correctly included in the WhatsApp template API payload - Interactive message types (button replies, list replies) now handled and stored in the inbox webhook ## Improvements ## - Interactive message handling added to WhatsApp webhook (button_reply, list_reply, nfm_reply) - File management for attachments uses the project's native UploadedFile concern (assets/files/) - A/B test button component payload now included per variant index

Version 2.20 – WhatsApp, Email, Language & Core Improvements

## Bug Fixes ## WhatsApp - Fixed all outstanding issues across the WhatsApp module Email Templates - Fixed template rendering and formatting issues - Fixed broken email template preview - Fixed RSS feed image and content sending failures - Fixed image delivery issues in email campaigns Language - Resolved missing and incorrect translation keys across the platform ## Improvements ## - General stability and performance improvements across multiple modules - Various UI and UX refinements based on internal review

Version 1.0.1 – SMS & Email Marketing Module

## New Features ## Email Marketing (Full Module) - Email sender management with SMTP / SES / Mailgun / Postmark / Resend / SparkPost support - Daily send limit tracking per sender with automatic reset - Email contact lists with subscriber management and CSV import - Email templates with HTML editor and variable substitution - Email campaigns (draft → scheduled → sending → completed lifecycle) - Email automations with multi-step trigger-based sequences - Email analytics dashboard with open rate, click rate, bounce tracking - Webhook receivers for 7 providers (bounce, complaint, unsubscribe handling) - Open and click pixel tracking - Unsubscribe footer with one-click opt-out - Email suppression list with soft bounce threshold management - Background jobs: dispatch scheduled campaigns, sync lists, reset daily limits, cleanup suppressions SMS Channel - SMS channel type with support for 5 gateways: Twilio, Vonage, AWS SNS, Plivo, Messagebird - Dynamic credential fields per gateway - SMS channel verification against each provider's API - SMS stat card on channels dashboard

Version 1.0.0 – Initial Release

## Core Features Included ## - WhatsApp Business API integration with template management - Telegram Bot API integration with webhook support - Bulk campaign broadcasting (WhatsApp + Telegram) - Multi-step drip sequence automation - Contact management with CSV import and export - Contact list segmentation - Unified inbound message inbox - AI Message Writer (Claude — 3 variants with compliance scoring) - AI Campaign Planner (Claude — full campaign plan generation) - Campaign analytics dashboard - AI usage log with token tracking - Role-based admin panel - Settings management with grouped configuration - Profile and password management - Background queue job processing - Laravel scheduler with 6 automated commands - Dark mode support - Fully responsive design