CartBell - WhatsApp Business Chat & Abandoned Cart Recovery for WooCommerce

Cart Bell – WhatsApp Business Integration for WooCommerce

Cart Bell is a WhatsApp Business integration plugin for WooCommerce that enables customer communication, abandoned cart recovery, and order notifications using WhatsApp.

The plugin connects a WooCommerce store with WhatsApp Business providers to manage customer conversations, recover abandoned carts, and send order-related notifications from a single system.

Features

Unified Chat Inbox

• Manage WhatsApp and live chat conversations from one dashboard
• Search, filter, and perform bulk actions on conversations
• View customer details and order history in a side panel
• Assign conversations to agents and support team collaboration
• Predefined quick replies and message templates
• Support for emojis and media attachments
• Keyboard shortcuts for faster message handling

Abandoned Cart Recovery

• Detect abandoned carts automatically
• Send recovery messages using customizable templates
• Configure message timing for follow-up reminders
• Track recovered carts and related revenue
• Support for both guest and registered customers

Order Notifications

• Send automated WhatsApp notifications for order status changes
• Customize notification templates with dynamic order variables
• Support for all WooCommerce order statuses
• Send admin notifications for new orders

WhatsApp Provider Support

• Compatible with multiple WhatsApp Business Service Providers (BSPs)
• Supports up to 8 different providers