HelpBolt – SaaS Helpdesk & Ticketing Mobile App (Flutter + API)

HelpBolt – Customer Support & Ticketing Mobile App (Flutter + REST API)

Production-ready Flutter app for customer support ticketing with login, dashboard, ticket list, ticket details, replies/notes, and ticket creation. Uses a simple REST API layer and clean, modern UI. Admin Panel & Web App are NOT included in this package (will be offered as a separate add-on).

Flutter 3.x Null Safety Clean Architecture Android & iOS

Live APK (Demo)

Key Features

• Secure Login (Email/Password) + Forgot Password flow
• Dashboard: total/open/pending/closed stats & latest tickets
• Ticket List with status filter & pull-to-refresh
• Ticket Details: dynamic status dropdown, priority badge, replies & private notes tabs
• Create Ticket (subject, category from API, message)
• Customer role floating “Create Ticket” button
• REST API integration via centralized ApiService
• Token storage with UserPreferences
• Null-safe, modular code with clean UI components

What’s Included

• Full Flutter source code
• API service helpers (GET/POST, headers, token)
• Auth service (login, logout)
• Ready-to-use screens: Login, Forgot Password, Dashboard, Ticket List, Ticket Details, Create Ticket
• Comprehensive documentation (setup, build APK/IPA, environment config)

Not Included (This Item)

• Admin Panel & Web App (planned as a separate add-on)
• Hosting / deployment services

Important: This mobile app consumes a REST API. Make sure your backend & API are configured on your server before running the app. Follow the included “Backend Setup” documentation.

Changelog

v1.0.0 — Initial release • Login & Forgot Password screens • Dashboard with stats & latest tickets • Ticket List with filters & pull-to-refresh • Ticket Details with dynamic status + replies/notes • Create Ticket (subject, category via API, message)

License & Notes

• One purchase = one project (Envato license terms)
• Resale or redistribution of the source is not allowed
• Images in previews are placeholders