KiviLabs - Complete Laboratory Management System with Booking

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Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help you.

• Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
• We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of Codecanyon. You can download it from Codecanyon: https://codecanyon.net/downloads
• We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).
• If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket or drop us an email asking to re-open the ticket for you.
• Have pre-sales questions or concerns, please write to us via our Mail Mail
• If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads
• Support is provided only for errors or bugs in our product.
• No support for third-party customizations; we’re responsible only for our product and custom work.
• Customization, modification, or custom work support is not included post-purchase; 6 months support covers product errors/bugs.
• For dedicated support, users can hire our services separately.

Please Note: Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.

Refund Policy

• We don’t offer a refund. (If the item is downloaded)
• Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.